Moto Planet | Delivery

United Kingdom

In stock orders placed before 3:00pm GMT are dispatched same working day (Monday to Friday).
- Courier: DPD Local
- We cannot deliver to PO boxes or British Forces Post Office addresses.
- Deliveries to the Scottish Highlands are shipped on a 2 working day service.

Country	Transit Time	£74.99 or less	£75 or more
United Kingdom	1 working day	£5.99	FREE
Northern Ireland	2 working days	£5.99	FREE

Channel Islands

In stock orders placed before 3:00pm GMT are dispatched same working day (Monday to Friday).
- Courier: DPD Local
- We cannot deliver to PO boxes or British Forces Post Office addresses.
- VAT is automatically removed at checkout

Country	Transit Time	£149.99 or less	£150 or more
Guernsey	2 working days	£12.99	FREE
Jersey	2 working days	£12.99	FREE

International

In stock orders placed before 3:00pm GMT are dispatched same working day (Monday to Friday).
- Courier: DPD Courier Network
- We cannot deliver to PO boxes or British Forces Post Office addresses.
- Customs and duty fees on international orders are not included (Read more below)
- VAT is automatically removed at checkout

Country	Transit Time	£149.99 or less	£150.00 - £249.99	£250 or more
Republic of Ireland	2 working days	£14.99	£24.99	£34.99
Belgium	2-3 working days	£14.99	£24.99	£34.99
Czechia	3-5 working days	£14.99	£24.99	£34.99
France	2-3 working days	£14.99	£24.99	£34.99
Germany	3-5 working days	£14.99	£24.99	£34.99
Italy	3-5 working days	£14.99	£24.99	£34.99
Luxembourg	2-3 working days	£14.99	£24.99	£34.99
Netherlands	3-5 working days	£14.99	£24.99	£34.99
Spain	3-5 working days	£14.99	£24.99	£34.99

Custom Charges

International orders over 150 euros may be subject to customs and duty fees as defined by the country of import. Customs and duty fees on international orders are not included in your order or shipping total.

1. The carrier will contact the customer once the shipment has arrived in the destination country and inform the customer of any charges to pay.

2. The customer will then have 5 days to contact the carrier and pay these fees. If the customer does not pay the import fees within the 5 days, the goods will be returned to us, and the order will be deemed cancelled. We will debit any return shipping and administrative charges from the order's value to be refunded.

3. Once paid, the courier will deliver the goods to the customer.

As international shipping is still volatile, we reserve the right to update these prices when necessary and will communicate any changes in advance.

What happens if I don't receive my order?

If your order has not arrived within a reasonable time frame then please contact us via email or on 03333 034 123.