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Return Application

Return Policy

Doesn't fit or just not happy with it? You can return any new, unused and unaltered item within 14 days of delivery of your item. Once your return has been received and processed we will issue a full refund to your original payment method.

Return Process
  1. Apply for a return via this application.
  2. We will email you, your unique returns number.
  3. You have a further 14 days from the day the RA is issued to return your products so please be sure to ship at your earliest convenience. Place all merchandise in a shipping box; you may use the original shipping container. However, please DO NOT use the manufacturer's product box as the shipping container. It will arrive damaged and the package will be rejected by our returns department. Returns should be shipped to the following address:
Return Address
Moto Planet Return
Unit 3, Cae Glas
LL14 4LB
Return Instructions

- Write your returns number on a piece of paper and place inside the box.
- Use brown or clear tape to secure the box.

Return Shipping

You will be responsible for paying for your own return shipping cost. We recommend shipping with a method which includes tracking and insurance for your return shipment.

Start Your Return