You can return any SHAD / Puig products that are returned in a new, unused and unaltered condition within 14 days of delivery of your item. You are responsible for shipping costs associated with returning your order back to us.
Powerbronze products are made to order and can not be returned or exchanged unless there is a manufacturer's fault with the product.
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your return. Once your return has been received and processed, we will issue a full refund of the products to your original payment method, which will arrive within 3-5 working days.
Need to make an exchange? After you process your return, place a new order for the exchanged products. That means you'll receive your new order faster!
Order Cancellation / Modifications
If you change your mind, act quickly! We turn around and process orders extremely quickly.
If our warehouse has dispatched your order, we can not update or change your order.